Optimising touchpoint management
Consumers experience brands in more ways than ever before, and every moment has the potential to change their attitude and behaviour towards your brand. Connect identifies the most effective touchpoints, so you can build your brand message more impactfully, targeting the critical moments for your brand to optimise return on media spend.
Questions that Connect can answer:
Key benefits of using Connect:
- Uncovers the most impactful touchpoint moments along the customer journey
- Evaluates touchpoint synergies and interactions
- Integrates behavioural economics and is predictive of consumer behaviour
- Highly flexible – modelled at individual level so it is easy to filter target audiences